Delivery
• Free Shipping: Enjoy free delivery on all orders over €100. For orders under €100, a small delivery fee will apply and will be shown at checkout.
• Delivery Time:
EU Countries: Generally 3–7 business days from dispatch. Orders placed before 23:59 (GMT+3) typically leave the warehouse the next business day.
United Kingdom: Delivery usually takes 4–10 business days.
• You’ll receive a tracking number once your order ships so you can follow its journey.
Shipping Methods
- We partner with DPD, UPS, DHL, FedEx, Omniva, and PostNord to ensure fast, reliable delivery
Returns & Exchanges
• Hassle-Free Returns: Not happy with your purchase? You can return or exchange items within 30 days of delivery.
To be eligible, your item must be unused, undamaged, and include all original labels and packaging. Personalized items cannot be returned.
• To start a return, contact our customer support team for a simple step-by-step process.
How to Start a Return/Exchange
- Contact us at "support@accessory101.com"
- Provide your order number and let us know if the request is for a return or exchange.
- We will send you a return shipping label or the necessary instructions, depending on your location.
Return Shipping Fees: Returns and exchanges incur a return shipping fee equal to the applicable standard shipping rate (waived for defective items covered under warranty). Actual cost may vary by destination.
- If your order qualified for free shipping over €100, please note that return shipping fees may still apply if you choose to return or exchange items.
Refund Processing: Once your returned item is received and inspected (typically within 3–7 business days), we will process a refund or send a replacement. Refunds can take up to 3–7 business days to appear on your original payment method.
At Accessory101, we’re committed to making your experience easy and enjoyable. If you have any questions about delivery or returns, don’t hesitate to reach out!
